Frequently Asked Questions

mentalhealthchecks is a premium social gaming entertainment platform offering an extensive selection of entertainment-focused gaming experiences powered exclusively by virtual currency. We are not a real money gambling site—all gameplay uses virtual tokens with absolutely no monetary value outside our entertainment system.

No, absolutely not. mentalhealthchecks is a social entertainment platform only. We don't offer real money gambling, cash prizes, or any monetary rewards. All gaming experiences use virtual currency exclusively for entertainment purposes.

Our platform is exclusively available to individuals 18 years or older who accept our Terms & Conditions and meet legal requirements in their jurisdiction. Age verification is strictly enforced to maintain a mature, responsible community.

We prioritize community interaction, transparent practices, responsible entertainment standards, and player satisfaction. Our platform emphasizes social engagement using virtual currency only, ensuring a risk-free entertainment environment.

Absolutely. We implement industry-leading security protocols including 256-bit SSL encryption, protected data storage systems, regular security evaluations, and comprehensive privacy policies.

Creating your account is simple and free. Click the "Sign Up" button, provide a valid email address, create a secure password, confirm you're 18 or older, and agree to our Terms & Conditions. The process takes less than 5 minutes.

We require minimal information: a valid email address and age confirmation. Additional optional information may enhance your experience but isn't mandatory for basic platform access.

No. Each individual is permitted one account only to maintain platform integrity and fair community standards. Multiple accounts may result in suspension or permanent access restriction.

Use the "Forgot Password" link on the login page. Follow the instructions sent to your registered email address to securely reset your password and regain account access.

Virtual tokens on mentalhealthchecks exist solely for entertainment and gameplay purposes. These digital credits carry absolutely no real-world monetary value and cannot be converted to money, prizes, goods, or services under any circumstances.

Virtual credits can be obtained through multiple channels: daily login bonuses, achievement rewards, participation in community events and promotions, level progression, and optional virtual credit packages available for purchase.

No, virtual credits don't expire. They remain in your account indefinitely and are available for gameplay whenever you choose.

No, virtual credits are strictly non-transferable between accounts. This policy maintains platform integrity and prevents unauthorized exchanges or account manipulation.

Our extensive library features over 300 diverse entertainment options including classic and video slot machines, table games (Blackjack, Roulette, Baccarat), poker variations, and specialty games. We continuously add new titles.

We consistently expand our game collection with new content on a regular schedule. Expect weekly game releases, seasonal exclusive editions, and community-requested titles.

Absolutely! Our platform works seamlessly on all contemporary devices including desktop computers, laptops, tablets, and smartphones. Whether you use iOS, Android, Windows, or Mac, you'll experience smooth gameplay.

No downloads required! mentalhealthchecks operates entirely through your web browser. Simply visit our website, log in, and start playing immediately.

You can reach our support team via the contact form on our Contact page, or email us directly at support@mentalhealthchecks.com. We typically respond within 24 hours on business days.

We offer various responsible gaming tools including session time limits, activity reminders, self-assessment resources, and self-exclusion options. Your wellbeing is our priority.

If you feel gaming is becoming problematic, please seek professional support from organizations like BeGambleAware.org or GamCare.org.uk. We encourage taking breaks and maintaining healthy gaming habits.